Contract Terms & Conditions

All services purchased from LEXVA Movement for Life will be preceded by the applicant acknowledging, by way of completing a health assessment form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the classes/services and acknowledges that these rules and regulations may change from time to time.

LEXVA Movement for life will compensate for any loss or damage suffered if we fail to carry out our obligations under this agreement, or to a reasonable standard, or breach any duties imposed on us by law unless that failure is attributable to:

(i) your own fault;

(ii) a third party unconnected with our provision of services under this agreement; or

(iii) events which neither we nor our suppliers could have foreseen or forestalled even if we had taken all reasonable care.

Any lost property handed-in will be retained by staff and should be claimed within a 2week period.

If we terminate your agreement for any serious reason, we reserve the right to retain a proportion of the money which you have paid to us under this agreement to cover any reasonable costs that we have incurred as a result.

As a customer you agree to comply with the rules of the studio/clinic relating to opening hours, use of the facilities and conduct. We may make reasonable changes to these rules at any time provided we give advance notice of the changes.

Details of our current classes and Physiotherapy/Massage services are displayed on our  face book page. We may sometimes need to change opening hours, the schedule of classes or facilities/ services available. If we need to do this we will, where reasonably possible, display notices and/or update our face book page notifying you of the change at least 1 week beforehand. If we make significant changes to the opening hours or facilities available, you can cancel your agreement and we will refund you for any part of your fee for the period since the change was in force.

Return/Refund Policy

100% Money Back Satisfaction Guarantee

As we truly believe in what we do, and the impact this can have on the lives of our clients, we include a 100% Money Back Satisfaction Guarantee in all of our services when you first sign up. If you sign up for one of our Packages and, after using it (see ** below for timescales) decide for any reason that its’ not for you, we will simply refund all of your money. *T&C’s apply

  1. Requests for a full refund must be received in writing, either by email or hand delivered to Colin or Nia Roberts.
  2. Requests must be received by close of business no later than deadlines shown below.
  3. All requests for a refund after that deadline will not be considered.
  4. After this time, please refer to our Cancellation policy as set out in our Return/Refund Policy below

Money Back Guarantee Deadlines

** 1 to1 Physiotherapy session or Massage therapy session – up to 24hours prior to appointment

Return / Refund / Cancellation Policy

  1. In respect of all packages, once the Money Back Guarantee Deadline has passed, no refunds will be given.

In exceptional circumstances such as a critical medical health condition or forced relocation outside of the Anglesey area, a refund may be considered and will be dealt with on a case by case basis.

Medical Cancellation

Cancellation is permitted where a client is not able to participate in a single session for medical reasons. A doctor’s note confirming that the client was not permitted to participate is required within 7days of missed session and, upon receipt, a credit for a make-up session will be issued.

Acceptable payment methods are: Cash, Cheques to LEXVA or bank transfer: SC 09-01-29 Account No 24862655 (with reference to your name/class or treatment)

Privacy Policy and GDPR

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. LEXVA Movement for Life will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization. Further information available at your request or please see our full policy on

Class/Appointment Etiquette

Thank you for being considerate to the rest of the class by:

Arriving in good time, for safety and to avoid disturbing the class. You will not be able to join the class once it has started.Doors open 15 mins before the advertised start time.

Talking to the teacher if you have any medical conditions, injuries, recent surgeries or if there is anything else you think they need to know.

Keep personal belongings and valuables with you at all times. LEXVA does not accept any liability for any loss or damage whatsoever to such items.

Please ensure mobile phones are switched off.

Much appreciated and Many Thanks

Nia & Colin Roberts